This privacy policy (“Privacy Policy”) explains how the personal data of users of the website accessible at https://www.bernie.re (the “Website”), tenants and landlords are collected and processed by Bernie SAS, a simplified joint-stock company, with a share capital of 100,000 euros, registered in the Paris Trade and Companies Register under number 882 410 111, whose registered office is located at 59, rue des petits champs 75001 Paris (hereinafter "Bernie") as data controller or, for the data of the tenants, as subcontractor of landlords (the "Landlords") when Bernie acts within the framework of a mandate of real estate agent.
This document details in particular:- the reasons for which we use your data;
- how we collect the data;
- the people with whom we may share your data;
- the retention periods for your data;
- the rights you have;
- the various cookies that we use on the Website.
1) For what purposes do we use your data?
| Purpose | Legal basis |
|---|---|
| We use your data to inform you about the services provided by Bernie (the "Services"). | In accordance with our legitimate interest in informing users of our Services. |
| We use your data for all customer relationship management operations: contracts, complaints, personal account on the Website. | The need for Bernie or the Landlord to perform the contract to communicate with the right person. |
| We also need your data for accounting and tax management: issuing invoices, rent receipts. | The need for Bernie or the Landlord to comply with a legal obligation. |
| We need to use your data to send you satisfaction surveys and surveys. | Bernie's legitimate interest in improving the quality of the Services. |
| Where appropriate, we will use your data to manage pre-litigation and contentious actions. | The need for Bernie or the Landlord to perform the contract communicating with the right person as well as the legitimate interest of Bernie and / or the Landlord in establishing the proof of a right or of a contract. |
| We use your data to carry out prospecting operations. | Obtaining your consent. |
| We use technical and usage information to improve design, functionality, and content, and to allow us to personalize your experience with our content and offerings. | Your specific consent (For more information, see the Cookies section). |
| We use the information we collect to identify, investigate, and prevent any activities that may violate the terms of use of the Website; which could be fraudulent, or which could more generally prove to be illegal; to comply with legal requirements, but also to protect our rights and the rights and safety of third parties. | The need to respect our legal obligations as well as the legitimate interest of Bernie and the Landlords in ensuring the defense of their interests. |
2) From whom is your personal data collected?
Your personal data will be collected directly from you. They can also be collected from other sources:| Categories of data collected indirectly | Non-public sources |
|---|---|
| Geolocation data | OVH SAS, Google, Microsoft |
| Connection data | Cookies and other tracers |
3) To which categories of recipients are the data communicated?
Your personal data is communicated to the following people, services, and organizations, each as far as it is concerned:- authorized persons from Bernie's departments;
- to the Landlords;
- to the service providers and subcontractors mandated by Bernie to assist in the management of its activities, in particular concerning the management of the Website (hosting, maintenance), the realization of virtual and physical visits of the Properties, the realization of the inventory;
- personal data may be disclosed to a third party if Bernie or the Landlord is forced to do so under the application of a law or regulatory provision, in particular with regard to health vigilance, a court order or if such disclosure is necessary in the part of an investigation, or a procedure, on French territory or abroad or is necessary to investigate, prevent, take measures concerning illegal activities or even suspected fraud.
4) How long do we keep your data?
The data collected is kept for the period strictly necessary for the purpose of the processing for which it is collected.The data necessary for the execution of a contract are kept for the duration of the contractual relationship. They are then kept in intermediate archiving, to meet our various legal obligations including accounting or tax but also to keep any useful evidence in the event of litigation and this, within the limit of the different limitation periods applicable according to the purposes described above.The data relating to your personal account will be kept until the deletion of your account by writing to us at the address Bernie SAS 59 rue des Petits Champs 75001 Paris France or for a period of two (2) years in the event of inactivity.The data relating to bank cards are kept to facilitate new payments until the withdrawal of your consent, then in the form of an archive for the purpose of proof in the event of a possible dispute with the transaction, for a period of thirteen months following the debit date or fifteen months in the case of deferred debit payment cards.The data collected for prospecting purposes will be kept for three (3) years from the last contact.The data relating to your request to object to the processing will be kept for a period of three (3) years from the receipt of your request.5) What are your rights regarding your personal data?
You have a right to access, rectify, and erase personal data concerning you, as well as the right to portability of the data you have provided subject to the conditions provided for by the regulations on the protection of personal data for the exercise of this right.You also have the right to object, for reasons relating to your particular situation, to the processing of your data, as well as the right to define directives relating to the fate of your personal data after your death and to request to limit the processing of your data.To exercise your rights, you can contact us by writing to legal@bernie.re or at the following postal address:BERNIE SAS59 rue des Petits Champs 75001 ParisFranceYou also have the right to lodge a complaint with the competent personal data protection authority in France, the CNIL.You can also object to the processing of your email address for prospecting purposes by clicking on the hypertext link inserted at the bottom of the email page. In addition, if you do not wish to be the subject of commercial prospecting by telephone, you can register for free to the list of opposition to doorstep selling, provided for by article L223-1 of the consumer code, on the website www.bloctel.gouv.fr. Anyone on this list may not be contacted by telephone by Bernie, except in the case of pre-existing contractual relationships. If you are already subscribed to the Bloctel list, the fact that you provide us with your telephone details authorizes us to use these to contact you.6) Cookies
What is a cookie?
Cookies are in the form of text files capable of identifying you as a customer and of saving your personal preferences as well as technical information (including route-type data). In addition, we may also use other technologies called "pixel web", "Clear GIF", "SDK" or similar technologies which are used to check how you use the Website and to see which pages of our Website you are visiting. We jointly designate by the term "Cookies" the cookies and tracking technologies presented above.During your use of the Website, cookies may be placed on your terminal and in particular your computer, tablet or smartphone.The use of optional Cookies is subject to your express, prior, and specific consent, before they can be stored on your terminal. If you do not accept the use of optional Cookies, you can refuse them by following the instructions below under the heading "Learn more about Cookies".What cookies do we use?
We use different types of Cookies on the Website:| Required cookies | Cookies called "necessary" allow you to benefit from the essential functions of the Website. You can delete them using your browser settings, but without these Cookies you will not be able to use the Website properly. |
| Optional cookies | "Personalization" cookies are not necessary but facilitate the use of the Website and make your experience more pleasant. |
| "Audience measurement" cookies are used to analyze traffic, trends, uses and to identify website malfunctions. This allows us to improve your experience as well as the design and content of the Website to meet your needs. | |
| "Advertising" cookies are used to show you advertisements adapted to your interests on our Website or when you browse the Internet. By refusing the use of advertising cookies, only non-targeted advertisements will continue to be displayed on our Website. | |
| “Social media” cookies are used to allow you to share the contents of the Website with third parties using the share buttons. Social network publishers therefore place Cookies on your device to obtain and receive information about your use of these sharing services. |
How to deactivate optional cookies?
When you first visit the Application, a banner informs you of the presence of Cookies and invites you to indicate your choice. They are only placed if you expressly accept them by clicking on the "I accept" button.In addition, you can manage the use of each of these Cookies at any time by clicking here.7) Modification of the Privacy Policy
We may revise or supplement this Privacy Policy to take into account new purposes or changes in legislation. Such modifications will be effective from their publication. We will inform you of changes made by a notification message displayed on the Website or by any other means of communication. We encourage you to periodically check and re-read this Policy to be aware of its latest version.8) Contact Bernie
For any remark or question relating to this document you can write to us at:BERNIE SAS59 rue des Petits Champs75001 ParisFrance